LastNameDiva.com prides itself on customer service and satisfaction. If you are not happy with your item you can exchange within 7 days of the delivery date and receive an exchange or a store credit. **SALE ITEMS ARE FINAL SALE**Items that have been worn or damaged will not be accepted! If it is mailed to us worn or damaged, it will be returned to sender and no exchange or store credit will be granted. Customer is responsible for shipping fees associated with exchanges. All items are final sale, no returns will be given under any circumstance. If the item arrives damaged, please email customer service at firstname.lastname@example.org within 3 days of the delivery date as well as a picture of the item and we will ship out a replacement of the same value. By completing a purchase with us you are agreeing to our Return/Exchange policy.
**WE ARE NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED**